{"id":719,"date":"2026-06-10T21:22:56","date_gmt":"2026-06-10T21:22:56","guid":{"rendered":"https:\/\/cornerstonefinancialrecruiting.com\/?p=719"},"modified":"2026-06-10T21:24:23","modified_gmt":"2026-06-10T21:24:23","slug":"business-services-supervisor","status":"publish","type":"post","link":"https:\/\/cornerstonefinancialrecruiting.com\/?p=719","title":{"rendered":"Business Services Supervisor"},"content":{"rendered":"\t\t
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Business Services Supervisor<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Location:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Twin Cities\/W.WI- Hybrid\/Remote<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Compensation:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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$75-99K PLUS BONUS<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Company Description<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Founded over 50 years ago, my client is a leader as a Credit Union in West Wisconsin and the Twin Cities. Current asset size is over $5 Billion and GROWING!<\/p>

\u00a0<\/p>

\u00b7 30 plus branches in MN and WI<\/p>

\u00b7 More than 300,000 members and 900 employees<\/p>

\u00b7 Strong financial numbers year after year<\/p>

\u00b7 More than $7mm given back in Community grants each year<\/p>

Here\u2019s why you should be interested:<\/p>

\u00b7 Great opportunity to work at one of the Top MN\/WI Credit Unions<\/p>

\u00b7 Opportunity to significantly contribute to the Collections department through support and service<\/p>

\u00b7 This Credit Union has been named by Forbes as one of \u201cAmerica\u2019s Best Credit Unions\u201d<\/p>

\u00b7 Excellent benefits including 100% match on the 401k<\/p>

\u00b7 Ability to be hybrid\/remote<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Position Summary<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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SUMMARY:<\/p>

Provide leadership and oversight for Business Services support of Treasury Management products and services, including direct oversight of Business Services Representatives supporting treasury functions and complex treasury service delivery.<\/p>

\u00a0<\/p>

RESPONSIBILITIES:<\/p>

\u00b7 Oversee and coordinate the daily operations and workflow of the Business Services Department to ensure business member and internal team requests are completed accurately, timely, and courteously, while meeting established service standards and deadlines.<\/p>

\u00b7 Serve as the primary escalation point and operational decision authority for the most complex and highest-risk business account and treasury service scenarios, including advanced treasury products (such as Positive Pay), larger and more complex business relationships, and non-standard onboarding or servicing requests. Exercise risk-based judgment within assigned authority limits.<\/p>

\u00b7 Provide direct leadership and supervision to Business Services team members, including hiring, onboarding, training, performance management, coaching, discipline, scheduling, and staffing decisions, while fostering engagement, accountability, and professional development.<\/p>

\u00b7 Provide direct oversight and operational leadership for Business Services Representatives supporting treasury functions, including workload guidance, issue resolution, portfolio support, and close collaboration with Treasury Management to ensure consistency, accuracy, and service quality.<\/p>

\u00b7 Actively manage team capacity, coverage, and workload distribution to maintain service levels during fluctuations in volume, staffing transitions, system changes, or organizational initiatives.<\/p>

\u00b7 Lead Business Services\u2019 operational partnership with Treasury Management by driving execution, addressing operational gaps, supporting portfolio-level needs, and ensuring consistent onboarding and servicing of treasury products across business relationships. \u00b7 Collaborate closely with Commercial Lending, Business Banking, and Business Loan Processing to support business account onboarding, service delivery, and ongoing business member relationships, ensuring alignment and clear communication across teams.<\/p>

\u00b7 Monitor department performance, work quality, efficiency, and productivity; identify operational risks and recommend or implement process improvements to enhance service delivery and scalability.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Education & Experience<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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EDUCATION\/EXPERIENCE:<\/p>

4+ years\u2019 experience working in a financial institution with focus on business accounts, business services, treasury management, or related commercial support functions required.<\/p>

\u00a0<\/p>

2+ years\u2019 demonstrated leadership experience, supervisory experience, or equivalent leadership training with responsibility for coaching, decision-making, or work direction required.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSubmit Resume<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBack to Positions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Location: Twin Cities\/W.WI- Hybrid\/Remote Compensation: $75-99K PLUS BONUS Company Description Founded over 50 years ago, my client is a leader as a Credit Union in West Wisconsin and the Twin Cities. Current asset size is over $5 Billion and GROWING! \u00a0 \u00b7 30 plus branches in MN and WI \u00b7 More than 300,000 members and […]<\/p>\n","protected":false},"author":1,"featured_media":19,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/posts\/719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=719"}],"version-history":[{"count":7,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/posts\/719\/revisions"}],"predecessor-version":[{"id":726,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/posts\/719\/revisions\/726"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=\/wp\/v2\/media\/19"}],"wp:attachment":[{"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cornerstonefinancialrecruiting.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}