Sr. Loan Operations Specialist-IL


N. Central IL



Company Description

Founded over 65 years ago, my client is a leader as a Community Bank in Northern Illinois. Current Bank asset size are almost $300mm and GROWING!

  • Three branches
  • State Chartered Savings Bank
  • Strong financial numbers in recent years and very low non-performing loans

Why You Should be Interested

  • Opportunity to grow into the Assistant Loan Ops Manager
  • This community bank is adding new clients, products, and systems atypical of banks of their asset size
  • They have a local hometown feel not like the big banks
  • They strive to be innovative and offer a caring and collaborative culture
  • The position will require the ability to adapt, apply judgement and problem solve
  • Significant exposure to executive management
  • Tremendous promotion opportunity within two years

Position Summary

The Senior Loan Operations Specialist is responsible for preparing and reviewing documents related to new commercial and mortgage loans. In addition, the Senior Loan Operations Specialist provides problem-solving and support to internal and external customers by handling telephone and e-mail inquiries and mail communication. This position can lead to an Assistant Manager of Loan Operations position.

This position is a key member of the Loan Operations team and will help oversee a team of 2. You will have tremendous impact with all lines of business within the Bank.


  • Prepare loan documents within Service Level Agreement timeframes
  • Verify new loans post boarding to help ensure that loan system data is accurate and complete
  • Scan documents to electronic loan file record system (FDM). Maintain physical files.
  • Provide daily assistance to new and existing customers to answer questions and solve problems, issues or exceptions. Examples include incoming account inquiries, processing loan payments and loan payoffs, recording new mortgages and satisfactions, vehicle and boat title processing, escrow accounting and processing, insurance monitoring.
  • Assist Loan Operations Manager with documentation of department processes and procedures, with a focus on refining and improving them.


  • Strong customer service orientation and well-developed problem-solving skills.
  • Ability to organize workflows and prioritize tasks in a multi-task environment. Attention to detail and accuracy.
  • Computer proficiency, including working knowledge of Microsoft Word, Excel, Outlook, and the ability to learn internal core loan operating and origination systems. Report writing skills are a significant plus.
  • Working knowledge of Residential Real Estate Mortgage compliance regulations, including:
  • TRID, RESPA, HMDA, FDPA. Knowledge of Residential Real Estate Mortgage processing and documents.
  • Familiarity with Commercial C&I and Commercial Real Estate loan documents and processing.
  • Ability to work tactfully and professionally with all colleagues, customers, and vendors.
  • 5-8 years of related financial experience.

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